01
Call and Schedule
You call (669) 308-4259 or book online. We ask what your freezer is doing, what brand it is, and how long it's been acting up. Most Cupertino calls get a same-day window. You'll get a text when the technician is on the way, usually within 30 minutes of arrival.
02
On-Site Diagnosis
The technician tests your freezer's compressor, thermostat, condenser coil, evaporator coil, and door gasket. We use a multimeter, clamp meter, and thermal imaging camera to find temperature inconsistencies fast. Diagnosis takes 20 to 40 minutes. You get a clear explanation of what failed and why.
03
Upfront Quote
Before any repair starts, we give you a written price. If it's a $200 thermostat, you'll know. If it's a $600 compressor replacement, you'll know that too. We explain your options if the repair cost approaches replacement value. You decide. No work happens until you approve.
04
Repair and Testing
We complete the repair on the spot whenever possible. Common fixes include thermostat replacement, door gasket swap, condenser coil cleaning, and control board replacement. After the repair, we run the freezer for 30 to 45 minutes and verify it's pulling down to 0 degrees Fahrenheit or below.
05
Cleanup and Warranty
We clean up our work area, haul away old parts if you want, and walk you through what we did. You get a 90-day warranty on parts and labor. We also leave you with simple maintenance tips to prevent the same failure. Payment is due when the job is done.