01
Book your visit
Call (669) 308-4259 or book online and tell us the brand, model, and what the microwave is doing. We ask whether it's built in, over the range, or countertop so we bring the right parts. Most Cupertino appointments are scheduled the same day or next morning, with a two-hour arrival window.
02
On-site diagnosis
Our technician arrives, unplugs the unit, and tests the high voltage circuit with a multimeter and clamp meter. We check the magnetron, diode, capacitor, door interlock switches, and control board one by one. This takes 20 to 40 minutes and pinpoints the exact failed component before we quote anything.
03
Upfront quote
You get one clear price for the repair before we start, parts and labor included. No surprise add-ons when the job is done. If the fix isn't worth it, we'll tell you and you owe only the diagnostic fee, which we waive when you approve the repair.
04
Repair and test
We replace the failed part, whether that's a diode, door switch, fuse, or magnetron, then reassemble the unit. Every microwave gets a heat test with a cup of water and a leak check before we call it done. Most repairs take 45 to 90 minutes on site.
05
Clean up and warranty
We wipe down the unit, clear our tools, and walk you through what failed and why. You get a 90-day parts and labor warranty in writing. If anything acts up again within that window, one call brings us back at no cost.